Privacy Policy

We are committed to protecting and safeguarding your personal information online when you use this website. This privacy policy explains how we use, collect and process your personal information when you use this website. Please make sure that you read this privacy policy carefully. If there is anything in this privacy policy that you do not agree to, then you may not use this website. This website is owned and operated by Aprifigs Limited who are based in Nairobi, Kenya.

Personal information we collect about you

When you use this website then we may collect and process some personal information about you which could include but is not limited to the following:

  • Your name.
  • Contact information such as your email address and phone number.
  • Evidence of your identity for verification and security checks.
  • Your username and password information.
  • Aggregate data about your visit to the website which we may use for analysis purposes.

We may also collect information in relation to other people, for example the person that you are planning on sending money to. When you provide us with this information then you are confirming to us that you have obtained that person’s permission to share this personal information. Please make sure that anyone that you are planning on sending money to is also aware of our privacy practices and has given you their permission for you to share their information with us.

How we collect this information

We may collect personal information about you in the following ways:

  • When you use our services then you will be asked to provide certain information about yourself such as your name, address and banking information as well as the names and contact information of the person that you are planning on sending money to. You must ensure that this information is all complete and accurate at the time of sending the information.
  • When you fill in any forms on our website or contact us using the contact form on the website or when you otherwise communicate with us via email.

Cookies

Like many websites this website uses cookies in order to make it work, and your experience of the website, better. Cookies are small text files which are stored on your computer’s hard drive. Cookies help us to improve the website and its speed – for example they will automatically fill in your name and address in text fields when this is required.

The use of cookies is optional and if you would prefer to not have the use of cookies enabled then you are able to disable the use of cookies in your own browser preferences.

How we use your personal information

We collect your information to be able to provide you with the products and services of this website as well as to ensure that all of our transactions online run as smoothly and as safely as possible.

Your information may be used for the following purposes:

  • In order to fulfil our business obligations to you.
  • In order for you to register with an account.
  • To fulfil your transactions.
  • To send you communications and other confirmations about your transactions.
  • To notify you of any upcoming changes to our services.
  • In order to prevent fraud and any anti-money laundering.
  • We may send you marketing communications but only when you have given us your prior consent to be able to do so.
  • In order to administer the website and any troubleshooting.

Legal bases for processing your information

We will only process your information when we have a specific purpose and legal bases to be able to do so. This includes, for example, when it is necessary for us to perform a contract with you in order to use our services as well as for our own legitimate business interests, when you have given us your consent to do so, as well as in order to fulfil our legal obligations. These are all known as the legal basis of processing information.

Who we share personal information with

There may be cases in which we have to share some of your personal information for legitimate business purposes. This could include sharing with the following:

  • Our business affiliates.
  • Third party processors who provide some services on our behalf such as IT services.
  • Any businesses which we may be involved in a merger with.
  • We may also share information with any fraud prevention agencies where we think that it is necessary to do so.

Security

We have a number of technical and organisational measures in place in order to protect your personal information. However, please be aware that the transmission of information over the internet can never be entirely secure so please only use this website at your own risk.

Protecting your own information

We ask that you please keep all of your own information such as your username and password safe and secure and that you do not share any of this information with anyone else. Please make sure that you let us know as soon as possible if you believe that someone else has access to your personal account information.

How long we will keep your personal information for

We will keep your personal information for as long as is necessary for the purpose for which it was originally collected. We may have to keep your information for a longer retention period but only when we have been asked to do so in order to comply with a government or legal obligation.

Your rights

Under the rules of GDPR you have a number of rights with regards to your data, which include the following:

  • The right to provide us with your personal information.
  • The right to request access to your personal information
  • The right to request that we correct any inaccuracies in your personal information.
  • The right to request that we erase your personal information.
  • The right to request that we restrict the use of your personal information.
  • The right to have your personal information transferred to another data controller.
  • The right to withdraw your consent to having your data processed.
  • The right to make a complaint with the data controller.

Contact

If you have any questions about this privacy policy then please get in touch with us.

Aprifigs Limited
Nairobi, Kenya

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